Problems this covers
- No heating or no hot water
- A boiler that keeps switching itself off
- A fault light or error code on the display
- Strange noises from the boiler
- A drip or leak at or near the boiler
Boiler Repair in Plymouth: what to know
A boiler fault often shows as no heating, no hot water or a boiler that keeps switching off. A fault light or an error code may show as well. Note what you see, because it helps the engineer plan the visit. This page covers gas boilers only, and it does not cover oil or LPG boilers.
Only a Gas Safe registered engineer should work on a gas boiler. The Health and Safety Executive says anyone employed to work on gas appliances in homes must be registered. Ask to see the engineer's ID card. You can also check the engineer on the Gas Safe Register website.
Do not use a boiler you think is unsafe. Turn it off, and leave it alone until a Gas Safe registered engineer has checked it. If you smell gas, open doors and windows. Shut off the gas at the meter control valve if you know where it is. Then call the Gas Emergency freephone on 0800 111 999.
You can send a request through the form at any time, and you can mark it urgent. However, when an engineer can attend depends on who takes the job. Ask about timing and charges before you agree.
Sources:
HSE domestic gas FAQs, HSE on who can do gas work.
Questions to ask the engineer
- Are you Gas Safe registered, and can I see your ID card?
- What is the likely cause, and how will you check it?
- What is the total price, in writing?
- Could parts add to the price, and how will you tell me?
- What cover does the work carry, and for how long?
How a typical job runs
- Note the fault light, code or sign you can see
- Turn the boiler off if you think it is unsafe
- A Gas Safe registered engineer checks the fault
- Agree any repair and the price in writing
- Ask what was done, and keep the paperwork
Boiler Repair near you
Looking for local details? Try the pages for boiler repair in Plymouth, boiler repair in Saltash or boiler repair in Tavistock, since each one covers its own town. These are the towns with their own page for this service.
You may also want to read about boiler servicing or emergency plumber, since the jobs are linked.
Water problems can arrive together. This guide covers the first steps when water is coming in. Read Drain Emergency: What to Do While You Wait for Help now, since acting early can limit the damage. It uses plain words.
Boiler Repair: common questions
Who can repair a gas boiler?
Only a Gas Safe registered engineer. The Health and Safety Executive says work on the boiler itself must be done by one. Ask to see the ID card, and check the engineer on the Gas Safe Register.
What should I do if I think my boiler is unsafe?
Turn it off and do not touch it. Leave it until a Gas Safe registered engineer has checked it. The Health and Safety Executive says it is illegal to use a gas appliance you suspect is unsafe.
Does this cover oil or LPG boilers?
No. This service covers gas boilers only. If your boiler runs on oil or LPG, this page does not apply to it.